Frequently Asked Questions

-Frequently Asked Questions


Do you ship worldwide?

Lost, Delayed, or Missing Packages

What forms of payment do you accept?

What is the rewards program and how does it work?

What is your return policy?

When will your transfers / decals be restocked / released?

Do you do custom transfers / decals?

I own a ceramic supply store, do you wholesale?

Are Elan Decals / Transfers food safe and lead free?

Can I use your transfers / decals on....

How do I apply your transfers / decals?

Whats the difference between transfers and decals?

Can I apply Transfers to greenware and bisqueware?

Will the transfers stick to my kiln shelf?

Can I still wipe my pots after bisquing when using transfers?

What glaze do I use over the underglaze transfers?

What temperature and atmospheres can I use with Elan Transfers?

Can I use your Transfers at a Paint Your Own Pottery place?

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